Sunday, March 2, 2014
This is something I notice more and more and it's very disturbing. I have so many examples and hardly know where to start, but to give you an example:
A company that was delivering one furniture (a very expensive one to start with) also wanted to charge 2500SEK (300Euro) for the delivery for a couple of kilometres. I mean, that's just so insane and If the company would have been service mined enough or cared for customer satisfaction, they would charge no more then the standard cost for a big furniture to be delivered and charged a normal sum which is about 870SEK or actually stand for it themselves. Things like that goes on my nerves, when there's no logic behind it and when you have no option as a client since you need it to be delivered.
Another thing is the healthy food industry. One example that came across my life the other day were these health snacks. I mean, I wanted to buy a healthy bar for Alexis and me. A small one, the size of about 28gr cost between 39SEK- 45SEK (about 6-7 Euro). And when you look at what it actually contains, it's dates, nuts and some coconut. Isn't that insane? Just to prove how little it would cost to make it myself and how easy it is, I took my oldest and we made these absolutely mouth watering healthy little bars for less then 1/10 the price. It took about 10 minutes and they can be keept in plastic folio for a couple of days and is perfect as a between meal or when the temptation of something more chocolate is knocking the door.
How the professional painter and wallpaper guys works and charge also surprised me. We wanted a very good one since we special ordered hand printed wallpaper and very good quality paint. The price per hour for a painter guy is already one of the highest paid in Europe with 390SEK/hour, about 450Euro/hour - but on top of that, we got a bill on 10 000SEK for all the material (the wallpaper, paint etc we had already paid for ourself) used as protection, like papers to protect the floors, knives to cut etc etc. I mean, isn't that to be included in the price? It's if I, when I was working in my practice, charged my patients for the surringe, the needles, the cotton pads for the blood, the disinfection liquid ... Of course not, it's a part of my tools to make a good job. I don't understand it. It's bananas.
I know it sounds insane when I easily can buy a very expensive bag or piece of clothes, but nevertheless, you have to be aware of what's going on around you and make up your own value for things. A delivery with a couple of kilometres will never be worth 2500SEK in my head, it's actually rude to try to charge that and a healthy bar containing some dates and nuts will neither get paid that sum from my pocket if there's not an emergency in insulin drop down. It's simply so stupid. The often asked for price for a simple coffee is the same, especially in Zürich and when you know how little the actual value is for the coffee beans and some boiled water, I don't know if it's me who is stupid buying it or those who sell it.
What do you have to say about it? Would be interesting to hear your view. I love spending money when I think I get value for what I buy, either it's a service or a item. But often you pay so much for nothing! Money that I rather put on more fun things.
So these healthy bars I just did with a mixer and added some dried (but soft and sweet) dates -(don't forget to take out the seed), peanuts, walnuts and bio cacao powder. Try it yourself, they are so delicious!